Frequently Asked Questions
How do I receive my tickets?
How do I present my tickets to access the venue?
Can I cancel or change my tickets?
How can I cancel my Refund Protection tickets?
What are management expenses?
¿Puedo ceder mis entradas a un tercero?
Do children have to pay admission?
How do I reserve tickets for people with reduced mobility?
What are seats with reduced visibility?
My event has been cancelled. What do I do to get the money back for my tickets?
Are pets allowed?
How can I request an invoice?
What are the official ticket sales channels?
CUSTOMER SERVICE TICKET SALES
GENERAL INFORMATION JALEOS JONDOS